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Quick answers
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Frequently Asked Questions
Which Sonic hearing aids are compatible with the RC-A Remote Control, TV-A Adapter, SoundClip-A and SoundLink 2 App?
Open answer
Which Sonic hearing aids are compatible with the SoundGate, SoundGate Mic, RC-N Remote Control, TV Adapter 2, Phone Adapter 2, and SoundLink App?
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Do Sonic hearing aids on the SoundDNA platform require the SoundGate device for wireless operation or direct audio streaming?
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Do Sonic hearing aids on the Speech Variable Processing platform require the SoundGate device for wireless operation or direct audio streaming?
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How long does the battery charge last on a SoundGate?
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How long does it take to recharge the SoundGate battery?
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How close does a Bluetooth device need to be to the SoundGate for communication?
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Can I use the SoundGate to change the programs in my hearing aid?
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Do I always need to wear the SoundGate around my neck?
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How do I pair the SoundGate to my patient's hearing aids?
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How do I pair my SoundGate to external devices, such as my mobile phone or audio player?
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How do I pair my SoundGate to my TV Adapter?
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How do I pair my SoundGate to my Phone Adapter?
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Does Sonic offer a Receiver-in-the-Ear (RITE) product?
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miniRITE and miniRITE T
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Celebrate
miniRITE
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Cheer
miniRITE
Which Sonic BTEs can be fit with either an earhook or a thin tube?
Open answer
Does Sonic offer a Super Power BTE?
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Can I disable the on/off functionality of a Volume Control?
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Are the microphone covers easily replaceable?
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There are multiple versions of EXPRESSfit - which do I use for each product?
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What Operating Systems are supported by EXPRESSfit?
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What versions of NOAH are supported?
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Is EXPRESSfit available as a Standalone version?
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What programming interfaces can be used with the EXPRESSfit Fitting System?
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Should the battery be in or out of the hearing aid while programming?
Open answer
What cables are used to program Sonic hearing aids?
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How do I connect Sonic BTE and RITE products to the EXPRESSfit Fitting System?
Open answer
What are the differences between a FlexConnect, a FlexConnect Mini, a Programming Adapter Mini, and a Flex Strip?
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How do I connect Sonic custom products to the EXPRESSfit Fitting System?
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Which versions of the EXPRESSfit Fitting System support the Real Ear Fit feature?
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I don’t have a real ear system. Do I need one if I want to use Real Ear Fit?
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What additional hardware does the Real Ear Fit feature require?
Open answer
If I have one of the compatible REM systems, do I need to install the software module for that system?
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When using Real Ear Fit, how often do I need to calibrate the speaker and probe tube?
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Does Real Ear Fit include live speech mapping?
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Will the Real Ear Fit feature really give me a better first fit?
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How does the Real Ear Fit feature work?
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Once you have converted to a measured first fit, will you still be able to use the predicted first fit?
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I don’t see the Real Ear Fit icon in the toolbar – what am I doing wrong?
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The probe tube is inserted in the patient’s ear, but I am unable to perform the REUG - all I get is a flat line.
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How do I insert the probe tube in an open fitting?
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Can I re-use probe tubes in different sessions?
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What are the differences between Flip Style 1 and Style 2 receivers?
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Are the specifications for the Flip Style 1 and 2 receivers different?
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Are the domes for the Flip Style 1 and 2 receivers compatible with each other?
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Will the dome options for the Flip Style 2 receivers be the same as for the Flip Style 1 receivers?
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If I send a Flip with the Style 1 receiver in for repair and the receiver needs replacing, will it be replaced by the new Style 2 receiver?
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